I make complicated systems simple enough that people actually use them.

I grew up in a small fishing town in Cornwall, spent my summers on a boat out to Lantic Bay, and somehow ended up five minutes from the beach on the Gold Coast. Being part of a community mattered then and it still does, which is probably why I care less about the software and more about the people who have to live with it.

Along the way I worked in the water industry, spent several years in Melbourne's public health system at the Alfred, and played music for a living for a few years. The music is where the eye for how things fit together comes from, and why I would rather read the room than read from a slide.

I once built interpreter auto-allocation logic with a business analyst that a software vendor later built into its own product.

Most of my work is quieter than that. One interpreter management system now shared by three Melbourne health services, with change across more than 10,000 staff. Finance, payroll, CRM and learning systems joined up at a community services organisation, so data is entered once and reporting is real time. The systems, data and operations that let organisations doing important work spend less time fighting their tools and more time on the work itself.

See the work in more detail