Revenue and commercial leadership
Revenue strategy across service lines and funding streams, pricing and rate structures, new revenue sources, and the contract data to renegotiate on margin.
Transformation and commercial leadership
Complex organisations, made simpler and measurable.
I help purpose-driven organisations untangle their systems, revenue and delivery, so leaders can see the whole picture and act on it. My track record is in health, disability and community services, where funding is complex and every dollar has to work hard.
Currently engaged as Chief Revenue Officer and Acting Chief Technology Officer at Expression Australia.
Available for contract, interim and fractional work
10,000+
staff supported through a system change at Alfred Health
3
health services sharing one interpreter management system
8
service lines under executive revenue accountability
6+
finance, payroll, CRM and learning systems integrated
Start here
Which best describes you?
People find me for different reasons. Pick the one that fits and I will tell you how I can help.
An executive who connects revenue, systems and service delivery.
I am open to a permanent role that is the right fit, typically revenue, transformation, operations or technology leadership in a purpose-driven organisation.
- Executive Leadership Team experience reporting to a CEO and Board
- Revenue accountability across multiple service lines and funding streams
- Hands-on delivery of enterprise systems, not just strategy
A steady pair of hands, from week one.
When a revenue, technology or transformation leader leaves, or a function needs resetting, I can step in on an interim or part-time basis and keep things moving.
- Fractional revenue or technology leadership
- Stabilising finance, payroll and HR systems
- Governance and board reporting that people can trust
A program delivered, then handed back cleanly.
For a defined piece of work, I lead it end to end: business case, vendors, build, go-live and adoption, with documentation your team can run with.
- System selection, integration and rollout
- Contract registers, pricing and tender support
- ISO and NDIS compliance uplift
Services
Where I can help
Most organisations I work with have grown through several systems, funding models and teams that no longer fit together. I help leadership teams see the whole picture, then fix it in a sensible order.
Digital transformation and integration
Connecting finance, payroll, CRM, learning and client systems so data is entered once and reporting is real time.
Program delivery
Governance, vendors, budgets and board reporting, from business case to go-live and adoption.
Contracts and tenders
Government tenders, standing offers and partnership agreements, from submission to ongoing management.
Compliance and remediation
ISO and NDIS quality uplift, and stabilising payroll and HR systems that have drifted.
Selected work
What that looks like in practice
Three examples from recent roles. Commercial details stay with the organisations concerned.
Challenge
Alfred Health, Monash Health and Peninsula Health each managed their in-house interpreters separately.
What I did
Led end-to-end delivery of a shared Interpreter Management System: workflow analysis, an auto-allocation module, HL7 integration and secure connections with external language service providers.
Result
Interpreters shared across all three services as a major cost-saving and efficiency initiative, with change across more than 10,000 staff.
Challenge
Finance, payroll, CRM, learning and client systems that duplicated effort and made reporting slow.
What I did
Delivered integrations across Salesforce Non-Profit Cloud, Sage Intacct, Employment Hero, Arlo LMS, Auditdata and bespoke interpreter systems, with Power BI dashboards on top.
Result
Duplication removed, real-time financial and activity reporting, and teams supported through go-live and adoption.
Challenge
No single view of which contracts and customers were profitable once delivery costs were counted.
What I did
Built a unified contract register integrated with finance, and reset interpreting and captioning pricing and rate structures.
Result
Cost-to-profit visibility by contract, used to renegotiate on margin and delivery, alongside new state and federal government contracts won.
Approach
A simple rhythm, applied with discipline
No frameworks for their own sake. Every engagement follows the same three moves, with honest weekly reporting throughout.
01
Diagnose
Clarify objectives, constraints and what good looks like, using the organisation's own data rather than assumptions.
02
Deliver
Prioritise the work, remove blockers and execute with a tight weekly rhythm that leaders and boards can follow.
03
Embed
Hand over clean documentation and an operating cadence the team can run without me.
Experience
Career at a glance
From field operations to the executive table, with health, disability and community services at the centre. Full detail is on LinkedIn.
- Oct 2025 - Present
Chief Revenue Officer, and Acting Chief Technology Officer
Expression Australia - Feb 2025 - Oct 2025
ICT Program and Project Manager
Expression Australia - Oct 2024 - Feb 2025
Quality Advisor, ISO and NDIS Compliance
Expression Australia - Jul 2022 - Oct 2024
Project Manager and Service Improvement Coordinator
Alfred Health - Apr 2021 - Aug 2022
Telehealth Officer
Alfred Health - Apr 2018 - May 2021
Emergency Response and Natural Resource Management
Melbourne Water
- Digital transformation
- Program and portfolio delivery
- System integration and automation
- Commercial strategy and pricing
- Contract negotiation and tendering
- Vendor and procurement management
- Board reporting
- Change management
- Power BI
- Salesforce
- Finance and payroll systems
- ISO and NDIS compliance
Contact
Let's make the complex simple.
Whether it is a contract, an interim or fractional role, or a permanent position, send me a note about the organisation and the problem you want solved.